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Viralizz.com provides social media growth services, and we kindly ask our customers, as well as other third parties, to carefully review our refund policy before engaging with us. We offer a 30-day money-back guarantee policy to our customers. However, if you encounter any issues regarding the refund policy, such as not receiving what we promised, please do not hesitate to contact our customer support team or send an inquiry email.
Additionally, if your order experiences depletion or deletion for any reason within 30 days of purchase, we offer a refill option. Please note that no requests will be accepted after 30 days. When you request a refund, our customer success manager will review your request. Once your request's eligibility is confirmed, we will process it, and you will receive your refund within 3 to 10 business days. Please be aware that we will refund the amount to the bank account used for the purchase.
After the initial 30 days of purchasing services, you will not be eligible for a refund. Therefore, it is important to understand that by registering with Viralizz.com, you agree to our terms and conditions regarding refunds and accept responsibility for all charges based on your plan.

Note:

At Viralizz.com, every client is treated equally, and no exceptions are made in any situation. We strongly condemn rude behavior. Therefore, if any client behaves inappropriately towards our representatives, we will not tolerate it and will immediately reject your refund request.
As the nature of our service is digital, we can always check your delivery information on our servers. It ensures we always do justice to our customers and be transparent with them. If you do not get your delivery, you can verify it by sending us relevant information about it.
Viralizz.com pledges to stand by our customers at all times to address any emerging concerns and inquiries before considering a refund. As the primary option, every customer will receive store credit.

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Frequently Asked Questions

What is the refund policy at Viralizz.com?

Before engaging with Viralizz.com, it's important to familiarize yourself with our refund policy. We offer our customers a 30-day money-back guarantee policy, allowing you to submit a refund request if any issues arise.
We stand behind our customers and assist in obtaining a refund if any issues arise with the payment.

When will I receive my refund?

You don't need to wait long to receive your refund if you're eligible. Just make sure to submit your request within 30 days of receiving our services. Once our customer success manager approves your request, we process your refund within 3 to 10 days.
However, please note that we always refund the amount to the bank account you used for your purchase.

What will occur if my orders are exhausted or removed within 30 days?

If your orders are exhausted or removed within 30 days, we have a solution for you. If this occurs for any reason, Viralizz.com will provide a full refund for your lost orders.

What can our customers anticipate after 30 days of utilizing our services?

Please be aware that we do not accept refund requests received after 30 days from the receipt of your orders.
Therefore, if you have submitted a request and are wondering why you have not received a refund, we need to clarify that requests cannot be accepted after 30 days.

How do I request a refund at Viralizz.com?

If you wish to request a refund at Viralizz.com, start by reaching out to our customer support team. You can then submit your request via email, or alternatively, you can directly call our representatives to request a refund within 30 days. Next, await verification of your eligibility by our customer success manager for further processing.